Troubleshooting
Updated 2 months ago
by
Rana Wilds
Need some help?
Here are some error messages and common issues you may encounter while navigating Padlet.
Error messages
Click on the links provided below to read what these error messages mean and how to fix them. Categorized by when/where you may see these errors occur:
Audio / Video errors
Billing
Editing your padlet / adding to a padlet
Exporting errors
Logging in / Signing up
- "Wrong password"
- "User Not Found"
- "Email is taken"
- "Security check - We need to verify that you're human" (Captcha)
- "Error 403: disallowed_useragent / Access blocked: authorization error"
- "Sorry, your request could not be completed, please try again"
- "Approval required / Need admin approval"
- "Sorry, but we're having trouble signing you in" - with error code: AADSTS50105
Visiting / Accessing a padlet page
- "Party Crasher" / "You shall not pass"
- "404 - Not found"
- "You are offline" (DNS issue)
- "This site can't be reached" (DNS issue)
- "Safari can't find the server" (DNS issue)
- "NXDOMAIN" (DNS issue in the mobile app)
- "Security check - We need to verify that you're human" (Captcha)
- "What's the good word"
- "Members only"
Common issues
Click on the links below to troubleshoot common issues experienced by Padlet users. Categorized by when/where you may experience these issues and need some assistance.
Billing
Editing your padlet / adding to a padlet
- I want to revert my padlet to an older version
- I can't post
- I can't edit
- Comments are disappearing
- I can't access the share panel
- I can't use my microphone or camera
- I have an upgraded account, but I can only make 3 padlets
- I can't change the preview image for my post
Exports
Logging in / Signing up
Media Attachments (Audio / Video)
Other issues
- Notification alert issues
- Blank padlet / posts aren't showing up
- My padlet is taking forever to load
- Padlets will not load in my Google Workspace
Didn't find what you're looking for? Please contact us and we'll figure this out for you!
