Exported image of padlet is cut off
You have the option to save your padlet as an image by clicking on your Share arrow > Export > Save as image. Sometimes your "paper gets stuck in the printer," so to speak, and it cuts off part of your padlet in the final result. What should you do?
![](https://files.helpdocs.io/xxifo1al2f/articles/18bg5ksc30/1706665894701/xnapper-2024-01-30-20-51-26.png)
What does it mean?
Unfortunately, this a boo boo on us! This is no fault of yours.
How do you fix it?
You can try adding a little something extra to the end of the URL to see if this helps! Here's how:
- Click the Share arrow at the top-right of your padlet.
- Click on Export > Save as image
- If your exported image is displayed but cut off -- Add &detect_full_height=true to the end of the URL displayed in the address bar and press Enter/Return on the keyboard.
If this doesn't correct the issue, please contact a member of our Customer Support Team with the URL of your padlet and the email address associated with your account so that we can generate an image export for you!