Why can't I use the microphone?
Check if you have allowed permission for microphone use in the device or browser. This also applies for video recording and picture taking - if you want the camera to work for videos and taking web photos.
![](https://files.helpdocs.io/xxifo1al2f/articles/ec78b2pwjn/1701026082261/xnapper-2023-11-26-14-16-19.png)
If options are grayed out, the feature may not be available.