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Billing and Subscriptions

Padlet's refund policy

We think refunds are really fun. We want to give you as much freedom and flexibility as possible when it comes to your membership.

Updated 1 week ago by Rana Wilds

Padlet subscription plans

Learn more about the individual, Team and School plans we have available and what they include. There's something for everyone!

Updated 1 week ago by Rana Wilds

What happens when my Padlet for Schools account is frozen?

You've logged into your Padlet for Schools account and suddenly you can no longer edit your padlets or create new ones. What happened?

Updated 1 month ago by Rana Wilds

Can I purchase Padlet with my Carta del Docente?

Sì, è possibile acquistare Padlet utilizzando la Carta del Docente. Padlet è riconosciuto come uno strumento educativo idoneo nell'ambito dell'iniziativa del Ministero dell'Istruzione italiano per lo sviluppo professionale dei docenti.

Updated 1 month ago by Julia Carnes

Payment options with Padlet

We are happy to accept purchase orders, but please note that there is a minimum purchase requirement of $1,000.

Updated 3 months ago by Rana Wilds

What happens if I cancel my Padlet subscription?

You can cancel your subscription at any time. What happens when you do?

Updated 4 months ago by Nadiah Jamal

Upgrade or downgrade your Padlet account

This is how to upgrade or downgrade your Padlet account.

Updated 4 months ago by Rana Wilds

Update Apple billing information

This is how to update your Apple billing information.

Updated 4 months ago by Carla Sese

Switch between monthly and yearly payments

Sometimes it's worth it to commit long-term. Sometimes that commitment can save you some money! Here's how to switch from monthly to annual payments!

Updated 4 months ago by Aly Dalgetty

Purchasing documents

W9. Data Processing Agreement. Sole Source Letter.

Updated 4 months ago by Zoheb Jamal

Neon plan limitations

What do you get with our free, Neon plan?

Updated 4 months ago by Carla Sese

I bought the subscription but the upgrade is not there?

You've purchased a subscription and you're super excited about it! Unfortunately, you don't see the upgrade on your account yet. Why not?

Updated 4 months ago by Rana Wilds

Change or add your credit card information

This article explains how to change or add credit card information to your Padlet account.

Updated 4 months ago by Rana Wilds

Cancel my subscription

Learn how to cancel your subscription.

Updated 4 months ago by Julia Carnes

Access or edit invoices

This article explains how to access and edit your invoices from Padlet.

Updated 4 months ago by Nadiah Jamal

Why is my account frozen?

If your account is frozen, you may have more padlets than your quota allows.

Updated 6 months ago by Collin Palmer

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