Billing and Subscriptions

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Switch between monthly and yearly payments

Sometimes it's worth it to commit long-term. If you're on a monthly Gold or Platinum subscription and you feel certain you're going to keep using Padlet for the next 12 months, you can save money by…

Updated 2 months ago by Aly Dalgetty

Padlet's refund policy

We think refunds are really fun. We want to give you as much freedom and flexibility as possible when it comes to your membership.

Updated 2 months ago by Carla Sese

Padlet subscription plans

Padlet has three personal plans. Two paid and one free. Padlet also has two team plans. One paid and one free. Padlet also offers Backpack for schools.

Updated 2 months ago by Carla Sese

What happens if I cancel my Padlet subscription?

You can cancel your subscription at any time. Please read about our refund policy here.

Updated 4 months ago by Carla Sese

Does Padlet accept purchase orders?

We are happy to accept purchase orders, but please note that there is a minimum purchase requirement of $1,000.

Updated 4 months ago by Julia Carnes

Upgrade or downgrade your Padlet account

This is how to upgrade or downgrade your Padlet account.

Updated 4 months ago by Max Evans

Cancel my paid account

Learn how to cancel your paid account.

Updated 4 months ago by Julia Carnes

Purchasing documents

W9. Data Processing Agreement. Sole Source Letter.

Updated 4 months ago by Zoheb Jamal

Manage multiple Padlet accounts

If your school purchases a Backpack account, congratulations! You're on your way to virtual learning nirvana. If you have an existing account before you are added to the Backpack account, both accoun…

Updated 4 months ago by Julia Carnes

Update Apple billing information

This is how to update your Apple bulling information.

Updated 4 months ago by Carla Sese

Change or add your credit card information

This article explains how to change or add credit card information to your Padlet account.

Updated 4 months ago by Max Evans

Access or edit invoices

This article explains how to edit or access your invoices from Padlet.

Updated 4 months ago by Nadiah Jamal

I bought the subscription but the upgrade is not there?

Apple App Store or Google Play Store. If you've purchased a paid subscription from us using your Apple/Android via our app but can't see the upgrade reflected, this is for you! The first thing is to…

Updated 4 months ago by Audrey Leong

Neon plan limitations

Attachments. The file size limit is 20MB for the free Neon version. Here's the good news: there isn't a limit for total uploads for a padlet. If you can upload it, you can post as many similar files…

Updated 4 months ago by Carla Sese

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