My padlet is gone!

Don't worry—we're on the case.

First, check your folders on the left side of your dashboard. The padlet might be in a different folder!

Not there? Next, make sure you're logged into the correct account. If you have multiple emails, there's certainly a chance that you have multiple accounts, and your padlet is likely in one of them.

If you still can't find it, don't sweat! We never delete padlets without your permission. The next step is to email us. If you have the URL for the padlet or any other relevant information, please include it in your email. This will help us track it down!

If you have deleted your padlet, it's instantly purged from our servers. We cannot recover padlets that you have deleted.

How did we do?

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