Add users with a CSV file

Uploading users via CSV file is only supported for Backpack users.

If you have a large number of users you want to invite as members of your organization, you can register them simultaneously by uploading a .csv (comma-separated values) file that contains user information.

  1. Copy this sheet and fill out the fields according to the guidelines below:
  • The password must be between 8-128 characters.
  • The email address is optional for student accounts.
  • You can leave the fields for username and password blank if you want us to auto-generate them. The account owner has the power to override all auto-generated login credentials.
  • Select a valid role: teacher or student.
  • Beware of duplicates to avoid errors.
  1. Download the file as .csv.
  2. Open the file with a text editor or Microsoft excel.
  3. Add rows for all the users.
  4. Copy the content.
    If you are using Excel, save the file. Then open it in a text editor (such as Notepad or TextEdit) and ensure that the values are comma-separated before copying the content. Be sure to delete the column titles.
  5. From the homepage, click on the ellipsis (...) found on the bottom left corner and select Manage People >> Add new user.
  6. Click on the second tab, Add Multiple Users.
  7. Paste the copied content in the box provided.
  1. Click Review > Submit

An invite email will be sent to all newly added users with instructions on how to join the organization. If you experience any problems, contact us. We'll gladly assist!

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