Where's my padlet?
Updated 4 months ago
by
Julia Carnes
There are multiple reasons why you may not be able to find one of your padlets. Before you panic, follow these steps and see if you can find it.
Make sure you're looking in the right place
If you're on your dashboard and don't see your padlet, you may be looking in the wrong tab. Navigate your tabs on the left side of your dashboard. The padlet might be in a different tab!
Make sure you're logged into the right account
If you have multiple padlet accounts, you may be logged into the wrong account. Make sure you're logged into the correct account. If your accounts are registered with the same email you can navigate between accounts on the left side of your dashboard screen.
If you have both a personal and a Backpack account, you can toggle between them by clicking the three dots in the lower left of your dashboard.
If your accounts are registered with different emails you will need to log out and back in with the correct email. See how to log out here.
Contact us
If you still can't find it, don't sweat! We never delete padlets without your permission. Your next step should be to reach out to us. If you have the URL for the padlet or any other relevant information, please include it in your message. This will help us track it down!
