How do I cancel my Pro subscription?

Updated 3 days ago by Julia Carnes

We're sorry to see you go!

To cancel your Pro subscription, just head to your Billing page and choose Switch to Basic (Free) Plan, but only do so if you want to cancel now. If you wish to just pause instead, tap Pause Subscription.

When you click Switch to Basic plan, you can choose to downgrade right away or just before your subscription renews automatically. If you cancel immediately, you will receive a refund :)

If you have any problems, please head to our contact form and send us a message with the tag Billing.

Deleting your Padlet account will not cancel your subscription! If you want to delete your account, make sure to cancel your subscription first.

How did we do?

Powered by HelpDocs (opens in a new tab)