What is your refund policy?
Our simple refund policy is—we'll do what is fair. We make Padlet to make you happy, not to rip you off.
- If you signed up for Padlet Backpack in the last month and are not happy with it, we'll give you a full refund.
- If you were just charged for your next month/year of Padlet Backpack and you meant to cancel, we'll refund you the new charge.
- If you forgot to cancel a couple of months ago and you haven't used Padlet since, we'll give you a refund for the back months, no problem.
- If you pay for the annual plan and want to cancel it 6 months in, we will treat your last 6 months as being on month-to-month plan and refund you the difference.
If your situation is not as clear-cut as above, we are happy to work with you to find a solution that is fair.