Why is my account frozen?

Rana Wilds의 프로필 사진Rana Wilds님이 5 months ago에 업데이트함

Starting February 1, 2024 we are implementing some changes to how we handle accounts that are over their padlet quotas.

This is for individual/personal accounts only. For Padlet for Schools accounts, click here.

How it works

If you have recently downgraded your subscription (to either a lower subscription tier or a free account), you may have more padlets created than is allowed for your new tier. When this is the case, we will give you seven days to reduce your padlet count to be at (or below) your new padlet quota. After seven days, all of your padlets will be automatically frozen. Frozen padlets are still accessible but are in read-only mode. They cannot be edited in any way.

To un-freeze your padlets, you will need to reduce your padlet count to the number at (or below) your quota by placing existing padlets in your Trashed folder or subscribing to one of our paid plans.

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관련 문서

What happens when my Padlet for Schools account is frozen?

Troubleshoot and resolve frozen Padlet for Schools accounts due to payment issues or transfer padlets to personal accounts.

Neon plan limitations

Understand Neon plan limits: 3 padlets, 20MB file size, unlimited uploads, and unlimited contributors.

Update Apple billing information

Add or update your Apple billing information across iPhone, iPad, Mac, Windows, or Apple Vision Pro devices.

Change or add your credit card information

Manage, change, or add credit card information on your Padlet account through the Billing page.