We made a wrong turn

由 Rana Wilds 于 6 months ago 更新

At some point you may receive an error message when trying to add a credit card to pay for your subscription. If you receive an email with a payment link - and after clicking the link - you are taken to a page that displays the message, "We made a wrong turn," please continue reading.

What does it mean?

Something has gone wrong in our billing system. Simple as that!

How do you fix it?

Please contact Customer Support - we may need to make some updates to your account to help redirect the link to the correct page.

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