How do I download my subscription invoice?

Padlet Gold / Platinum

If you have a paid account and need a copy of your invoice, simply head to your Billing page and check the invoices section (⚙️ -> Billing)

Web:

Mobile app:

You'll be able to see your paid invoices and download copies as well by clicking the download icon.

If you are the admin of a Backpack or Briefcase account, you can also go to your organization's billing section (⚙ -> Billing) to see your invoices!

If you need to change the billing details on your invoice, please email us with your invoice number and the updated billing information!

Purchased Padlet on the Apple app store?

If you purchased a license through the Apple app store, you can view your purchase history to download a receipt.

Purchased Padlet on the Google Play store?

If you bought Padlet through the Google Play Store, you can view your order history to download the invoice.

Backpack and Briefcase

From the dashboard, go to your organization's billing section (Click ⚙️> Billing) to see your invoices!

If you need to change the billing details on your invoice, please email us with your invoice number and the updated billing information!

Why can’t I find a receipt or invoice?

  • If your license is part of a group purchase, the purchase officer or billing contact will get the invoice copy by email.

If you still can't find your invoice, contact our representatives for help.


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