Change user roles in bulk

Rana Wilds’s profile pictureUpdated 19 hours ago by Rana Wilds

If you need to change the role assigned to multiple members of your account and want to save some time - do it in bulk! Just follow the steps below.

  1. Navigate to your Members page by clicking on your account name/avatar in the top-right corner of your dashboard > Settings
  2. Under your school account (on the left), click Members
  3. Search for the users to update by typing the email addresses or usernames in the search bar (separating each one with a space or comma) and checking the boxes next to their names
  4. Once you have all of the users selected, click Change roles at the top of the page
Your selected users may disappear from view. If this happens, you can see how many members you've selected next to where it says, "Members" at the top of the page.
  1. Make your selection and the users' roles will update automatically

FAQs

Why don't I see the Analytics page listed in my Settings?
The Analytics page is only available to the Owner or users selected as Admins for the account. If you need to change a user role, you will need to contact the Owner or someone with Admin privileges.
Why can't I access the Members page?
Teachers, by default, can add other users to their school account. However, if the Owner or an Admin has restricted this access for users with a Teacher role, you will not have access to the Members page.

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