Access the diagnostics page
Padlet Web
If Padlet isn't working correctly for you, follow these steps to troubleshoot:
- Visit https://padlet.com/diagnostics and attempt suggested fix(s), if any. Suggested fixes will be indicated with a NO next to them.
- If you are still unable to resolve your issue, contact us and share a screenshot of your diagnostic results. We will figure it out together!
Padlet Mobile (Android or iOS)
If the Padlet App isn't working on your mobile device, follow the steps below:
- Click on the More button (...) at the bottom right side of your screen.
- Click on the Run diagnostic button
- Contact us with your issue and diagnostic results. We will gladly assist you!
