Change user roles in bulk

If you need to change the role assigned to multiple members of your account and want to save some time - do it in bulk! Just follow the steps below.

  1. Navigate to your Analytics page. Click on your account name in the top-right corner of your dashboard followed by Settings.

  1. In the panel on the left, click Analytics. From the Analytics dashboard you can find your user summary report in the Users tab.
  1. Select Users at the top and then click on the three-dot ellipsis button (...) by hovering your mouse over the list of users.
  2. Click Download results. This will export a list of all users within the account.

  1. Open your document and separate the list by role type. Place all of your Teachers' email addresses on one sheet and your Students' emails on another.
  2. Go back to your main dashboard and click on your account name followed by Manage people.
  1. Click Bulk Select Users. Copy and paste the email addresses you'd like to do a bulk change of user roles on and then click Review.

  1. Click Change roles. Once you verify you have the correct users, click Continue.

  1. Click the dropdown menu to select the role you'd like to change these users to and then click Change Roles.


Why don't I see the Analytics page listed in my Settings?
The Analytics page is only available to the Owner or users selected as Admins for the account. If you need to change a user role, you will need to contact the Owner or someone with Admin privileges.

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