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Understand how frozen accounts work when you exceed your padlet quota and how to unfreeze them by reducing padlets.
Updated 5 days ago by Rana Wilds
Understand Padlet's prorated refund policies for Gold, Platinum, Team Gold, and Classroom subscriptions based on plan type.
Add or update your Apple billing information across iPhone, iPad, Mac, Windows, or Apple Vision Pro devices.
Troubleshoot why your purchased Padlet subscription upgrade isn't showing on your account yet.
Understand Neon plan limits: 3 padlets, 20MB file size, unlimited uploads, and unlimited contributors.
Updated 5 days ago by Carla Sese
Compare Padlet's subscription plans—Neon, Gold, Platinum, Teams, Classroom, and Schools—and their features, limits, and pricing.
Purchase Padlet with Carta del Docente by generating a voucher and emailing it to Padlet for account upgrade.
Manage, change, or add credit card information on your Padlet account through the Billing page.
Cancel your Padlet subscription by downgrading your plan, choosing cancellation date, and understanding refund eligibility and padlet limits.
Download Padlet's W9, Data Processing Agreement, and Sole Source Letter documents for administrative and compliance purposes.
Updated 5 days ago by Zoheb Jamal
Understand payment methods accepted for Padlet subscriptions, including purchase orders, credit cards, PayPal, and bank transfers.
Access and download invoices, update billing addresses, and troubleshoot receipt issues for paid Padlet accounts.
Upgrade or downgrade your Padlet account by accessing Billing settings in your workspace dashboard.
Understand what happens to your padlets and files when you cancel your subscription across different plan types.
Updated 5 days ago by Nadiah Jamal
Troubleshoot and resolve frozen Padlet for Schools accounts due to payment issues or transfer padlets to personal accounts.
Switch between monthly and annual Padlet payment plans to save money on long-term subscriptions.
Updated 5 days ago by Aly Dalgetty