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Something's Not Working

How do I access the diagnostics page?

Padlet Web. (www.padlet.com or acme.padlet.org) If Padlet isn't working on your web browser at all or correctly, follow the steps below: Visit https://padlet.com/diagnostics and attempt suggested fix…

Updated 2 minutes ago by Evan Tay

How do I get unsuspended?

Hello there! I assume you're here reading this because you can't read your padlets but have no idea what you did wrong :( We aim to make Padlet a safe place for all ages to post and view content and…

Updated 2 weeks ago by Audrey Leong

Why am I getting this error?

A list of error messages and possible solutions that blocks padlet from working correctly

Updated 3 weeks ago by Carla Sese

How can I make sure my name appears on a post?

To ensure your name appears on your posts on a padlet shared with you, please be sure that you are first logged into your account. Being logged into your account allows Padlet to recognize you as a u…

Updated 3 weeks ago by Amanda Wucher

Why was I charged twice?

We apologize that you were charged double. Usually, this happens because a user actually has 2 separate accounts, often under 2 different email addresses. If you are unsure of where the second charge…

Updated 1 month ago by Amanda Wucher

I can't access the Share panel

Having problems with the Share panel of a padlet? The panel might not open when you click on it, or maybe the Share button isn't there at all! Please try disabling your adblocker extension —sometimes…

Updated 1 month ago by Julia Carnes

My padlet is gone!

Don't worry—we're on the case. First, check your folders on the left side of your dashboard. The padlet might be in a different folder! Not there? Next, make sure you're logged into the correct accou…

Updated 1 month ago by Julia Carnes

Why can't people post on my padlet?

Y'all would not believe the number of times this question is asked, don't worry, it's not you, it's us. Usually the culprit lies in the share settings. Check on your Padlet's visitor permission setti…

Updated 1 month ago by Audrey Leong

Why are my students not able to write on a padlet I shared with them?

If you are able to write on your padlet but your students are not, it is likely because your SHARE Privacy Settings are set to 'can read.' Please change them to 'can write.' Please see here for more…

Updated 2 months ago by Amanda Wucher

Mobile recording not supported

These features are not yet supported in mobile browsers. Please download the iOS (on mobile) or Android app to record videos, audio, and screencast clips on Padlet.

Updated 2 months ago by Carla Sese

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