Billing and Subscriptions
How do I cancel my Pro subscription?
How do I cancel my Backpack subscription?
How do I cancel my Briefcase subscription?
Where do I sign up for a free trial?
Can I receive an invoice for a renewal in advance?
Who should I consider as a 'user' when requesting a quote?
Can I purchase 1 Backpack account?
How long does a Backpack subscription last?
How do I pause my subscription?
Do you accept purchase orders?
How do I resume my subscription?
Do you have a sole source letter?
How do I activate my Backpack account?
Can I add more users to join my organization throughout the year?
Can I edit an invoice Padlet sent me?
I was charged twice
Do you accept bank transfers?
Is there an $8 a month Pro plan?
Can I receive an invoice without a trial Backpack account?
What happens if I have multiple accounts?
How do I download a copy of my invoice?
What are the premium plans available?
How do I change the owner of my Backpack account?
I'd like to get a quotation
Can I switch plans?
What is your refund policy?
How do I know if my account is upgraded?
Will I lose my padlets if I cancel my Pro subscription?
Can I add another administrator to my Backpack account?
Going from monthly to annual Pro
Are student licenses necessary?
Why am I being asked to pay again?
Have you received my check?
How do I change my credit card info?
My invoice has the wrong billing information