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All Categories ​>​ ​Billing and Subscriptions

Billing and Subscriptions

35 articles

How do I cancel my Pro subscription?

How do I cancel my Backpack subscription?

How do I cancel my Briefcase subscription?

Where do I sign up for a free trial?

Can I receive an invoice for a renewal in advance?

Who should I consider as a 'user' when requesting a quote?

Can I purchase 1 Backpack account?

How long does a Backpack subscription last?

How do I pause my subscription?

Do you accept purchase orders?

How do I resume my subscription?

Do you have a sole source letter?

How do I activate my Backpack account?

Can I add more users to join my organization throughout the year?

Can I edit an invoice Padlet sent me?

I was charged twice

Do you accept bank transfers?

Is there an $8 a month Pro plan?

Can I receive an invoice without a trial Backpack account?

What happens if I have multiple accounts?

How do I download a copy of my invoice?

What are the premium plans available?

How do I change the owner of my Backpack account?

I'd like to get a quotation

Can I switch plans?

What is your refund policy?

How do I know if my account is upgraded?

Will I lose my padlets if I cancel my Pro subscription?

Can I add another administrator to my Backpack account?

Going from monthly to annual Pro

Are student licenses necessary?

Why am I being asked to pay again?

Have you received my check?

How do I change my credit card info?

My invoice has the wrong billing information

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