Should I cancel my Pro account if my school bought me a Backpack account?
If your school purchased a Backpack account for you, it would be wise to cancel your personal Pro account. This is because you likely will not want to pay for 2 separate accounts when you could consolidate all your padlets into your Backpack account.
If you should choose to cancel your Pro account, we first recommend importing your padlets over from your Pro account to your Backpack account. You can read more about how to import padlets here.
Once you import your padlet, return to your Billing page to downgrade your account.