[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fqRqT00J1OmROYkGmj6-NQGgCvJ7HciwBC46CmQjvU_w":3,"related-articles-tb2cosx1as-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"tb2cosx1as","Cancel my subscription","how-do-i-cancel","Cancel your Padlet subscription by downgrading your plan, choosing cancellation date, and understanding refund eligibility and padlet limits.","\u003Cp>Oh no! We hate that you're leaving us and are sad to see you go. We understand things change and we will be here when you're ready to join us again! Until then, the steps to cancel your subscription are listed below:\u003C\u002Fp>\u003Col>\u003Cli>The first step is to head to your \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fdashboard\u002Fsettings\u002Fbilling\" target=\"_blank\">Billing\u003C\u002Fa> page. \u003C\u002Fli>\u003C\u002Fol>\u003Cp>Click the \u003Cstrong>Settings cog icon\u003C\u002Fstrong> in the top-right corner of your dashboard > select the correct \u003Cstrong>workspace\u003C\u002Fstrong> \u003Cem>(from the top)\u003C\u002Fem> > click on \u003Cstrong>Billing\u003C\u002Fstrong> > select \u003Cstrong>Downgrade\u003C\u002Fstrong> next to the tier you'd like to downgrade to.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Ftb2cosx1as\u002F1699757891853\u002Fxnapper-2023-11-11-21-59-09.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 1\" start=\"2\">The next page will prompt you to choose the date of the cancelation. You can choose to finish your current term or cancel immediately.\u003C\u002Fli>\u003C\u002Fol>\u003Cdiv class=\"note-callout\">\u003Cstrong>Refunds:\u003C\u002Fstrong> \u003Cem>If you're canceling ahead of the subscription's expiration date:\u003Cbr\u002F>\u003Cbr\u002F>\u003C\u002Fem>\u003Cu>\u003Cem>Annual plans\u003C\u002Fem>\u003C\u002Fu>\u003Cem>: If within the first 90 days of your purchase, any unused portion will be refunded.\u003Cbr\u002F>\u003Cbr\u002F>\u003C\u002Fem>\u003Cu>\u003Cem>Monthly plans:\u003C\u002Fem>\u003C\u002Fu> \u003Cem>A prorated refund will be issued for any unused portion of the billing period.\u003Cbr\u002F>\u003Cbr\u002F>Learn more about\u003C\u002Fem> \u003Ca href=\"https:\u002F\u002Fpadlet.help\u002Fl\u002Fen\u002Fbilling-and-subscriptions\u002Fwhat-is-your-refund-policy\" target=\"_blank\">\u003Cem>the\u003C\u002Fem> \u003Cem>refund policy\u003C\u002Fem>\u003C\u002Fa>\u003Cem>.\u003C\u002Fem>\u003C\u002Fdiv>\u003Col>\u003Cli style=\"counter-increment:li 2\" start=\"3\">The final step is to click \u003Cstrong>Confirm\u003C\u002Fstrong> to finalize the downgrade.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>If you encounter any issues, please head to \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">our contact form\u003C\u002Fa> and send us a message with the tag, \u003Cstrong>\u003Cem>Billing\u003C\u002Fem>\u003C\u002Fstrong>\u003Cem>.\u003C\u002Fem>\u003C\u002Fp>\u003Ch3>FAQs\u003C\u002Fh3>\u003Cdetails>\u003Csummary>What happens to my padlets if I downgrade?\u003C\u002Fsummary>\u003Cdiv>When you downgrade, all padlets you have created are saved in your account. If your padlets exceed the plan limits, your \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002F1lkpvciur8-freezing-padlets-when-your-account-is-above-its-quota\" target=\"_blank\">padlets will be frozen\u003C\u002Fa> and creating more padlets will be limited until you place padlets in your \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Fo81b0577h6-delete-a-padlet\" target=\"_blank\">Trashed folder\u003C\u002Fa> or subscribe to a paid account again.\u003C\u002Fdiv>\u003C\u002Fdetails>\u003Cp>\u003C\u002Fp>","0wjgnxuprs",true,"2026-03-02T00:36:01.804216Z","2026-03-03T02:18:12.212711Z","en","\u002Fl\u002Fen\u002Farticle\u002Ftb2cosx1as-how-do-i-cancel",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"1lkpvciur8","Why is my account frozen?","Understand how frozen accounts work when you exceed your padlet quota and how to unfreeze them by reducing padlets.","freezing-padlets-when-your-account-is-above-its-quota","\u002Fl\u002Fen\u002Farticle\u002F1lkpvciur8-freezing-padlets-when-your-account-is-above-its-quota",{"id":29,"title":30,"description":31,"slug":32,"href":33},"9ja9g7i52u","Can I purchase Padlet with my Carta del Docente?","Purchase Padlet with Carta del Docente by generating a voucher and emailing it to Padlet for account upgrade.","carta-del-docente-padlet","\u002Fl\u002Fen\u002Farticle\u002F9ja9g7i52u-carta-del-docente-padlet",{"id":35,"title":36,"description":37,"slug":38,"href":39},"djkpxuq0dx","Access or edit invoices","Access and download invoices, update billing addresses, and troubleshoot receipt issues for paid Padlet accounts.","how-do-i-download-my-subscription-invoice","\u002Fl\u002Fen\u002Farticle\u002Fdjkpxuq0dx-how-do-i-download-my-subscription-invoice",{"id":41,"title":42,"description":43,"slug":44,"href":45},"dn462r1zvl","What happens when my Padlet for Schools account is frozen?","Troubleshoot and resolve frozen Padlet for Schools accounts due to payment issues or transfer padlets to personal accounts.","what-happens-when-my-padlet-for-schools-account-is-frozen","\u002Fl\u002Fen\u002Farticle\u002Fdn462r1zvl-what-happens-when-my-padlet-for-schools-account-is-frozen"]