[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fKK0nsSr5jDumzyvCwy-zxfsm2SXxgH8b3-AWqcgagIE":3,"related-articles-o39lxl6ngj-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"o39lxl6ngj","How do I generate a HAR file on Google Chrome?","how-do-i-generate-a-har-file-on-google-chrome","Generate and export a HAR file from your browser to help troubleshoot complex, hard-to-replicate issues.","\u003Ch3>What is a HAR file?\u003C\u002Fh3>\u003Cp>HAR stands for HTTP Archive and is a container for lots of trace information from within a browser. It records all web requests made by the browser tab \u003Cem>(including the request and response headers)\u003C\u002Fem>, the body and the time it look to load. This makes HAR files very useful when troubleshooting issues relating to speed, caching and issues that are harder to replicate.\u003C\u002Fp>\u003Ch4>Generate a HAR file\u003C\u002Fh4>\u003Col>\u003Cli>Enter the URL where you are experiencing the issue into your browser's address bar.\u003C\u002Fli>\u003Cli>Use your mouse to \u003Cstrong>Right click\u003C\u002Fstrong> anywhere on the page. Then, select \u003Cstrong>Inspect Element\u003C\u002Fstrong> or \u003Cstrong>Inspect\u003C\u002Fstrong>.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fo39lxl6ngj\u002F1746834237847\u002Fxnapper-2025-05-09-19-44-09.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 2\" start=\"3\">The Chrome DevTools should now have appeared. Click the \u003Cstrong>Network\u003C\u002Fstrong> tab and check \u003Cstrong>Preserve log\u003C\u002Fstrong>. \u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fo39lxl6ngj\u002F1746834363639\u002Fxnapper-2025-05-09-19-46-08.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 3\" start=\"4\">Click on the \u003Cstrong>Record button\u003C\u002Fstrong> and refresh the page.\u003C\u002Fli>\u003C\u002Fol>\u003Cdiv class=\"warning-callout\">\u003Cu>\u003Cstrong>Note\u003C\u002Fstrong>\u003C\u002Fu>\u003Cstrong>:\u003C\u002Fstrong> Make sure the button is glowing red before continuing.\u003C\u002Fdiv>\u003Col>\u003Cli style=\"counter-increment:li 4\" start=\"5\">Perform the same steps that caused the issue originally. The aim is to reproduce the issue and capture the output.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fo39lxl6ngj\u002F1746834504126\u002Fxnapper-2025-05-09-19-48-41.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 5\" start=\"6\">Once you have recreated the issue, click \u003Cstrong>Export HAR\u003C\u002Fstrong> \u003Cem>(the export\u002Fdownload icon shown below)\u003C\u002Fem> at the top of DevTools. Don't forget to \u003Cstrong>Save\u003C\u002Fstrong> the file!\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Fo39lxl6ngj\u002F1746834630818\u002Fxnapper-2025-05-09-19-50-48.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 6\" start=\"7\">Now you can upload the output file to your support ticket or attach it to an email response.\u003C\u002Fli>\u003C\u002Fol>\u003Cdiv class=\"warning-callout\">A HAR file captures all information a user submits via a web page while network traffic is being recorded. This can include passwords, payment information and private keys. \u003Cstrong>Be cautious when generating a HAR file that includes this information and never send a HAR file with sensitive information over email.\u003C\u002Fstrong>  You can manually remove all sensitive information using a text editor.\u003C\u002Fdiv>\u003Cp>\u003C\u002Fp>","zdq932aaeh",true,"2026-03-02T00:36:33.078745Z","2026-03-03T02:23:11.045165Z","en","\u002Fl\u002Fen\u002Farticle\u002Fo39lxl6ngj-how-do-i-generate-a-har-file-on-google-chrome",{"name":17,"email":18,"profile_image":19},"Audrey Leong","flowergirl@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1612841016606\u002F1837-e-7-ba-d-230-4-e-23-b-312-4-f-126-bd-1-bb-04.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"0l43p01yk7","Why isn't my GIF working?","Troubleshoot and fix animated GIFs that aren't playing on Padlet by checking device, account, and browser settings.","why-isn-t-my-animated-gif-not-working","\u002Fl\u002Fen\u002Farticle\u002F0l43p01yk7-why-isn-t-my-animated-gif-not-working",{"id":29,"title":30,"description":31,"slug":32,"href":33},"18bg5ksc30","Exported image of padlet is cut off","Troubleshoot and fix cut-off padlet image exports by adding URL parameters or contacting support for assistance.","exported-image-of-padlet-is-cut-off","\u002Fl\u002Fen\u002Farticle\u002F18bg5ksc30-exported-image-of-padlet-is-cut-off",{"id":35,"title":36,"description":37,"slug":38,"href":39},"1lnbyace8n","Why can't I post on padlet?","Troubleshoot why you can't post on a padlet and fix posting issues by checking permissions and account settings.","i-can-t-post","\u002Fl\u002Fen\u002Farticle\u002F1lnbyace8n-i-can-t-post",{"id":41,"title":42,"description":43,"slug":44,"href":45},"2uhchyc4sw","Where's my padlet?","Troubleshoot missing padlets by checking folders, verifying account access, and contacting support if needed.","my-padlet-is-gone","\u002Fl\u002Fen\u002Farticle\u002F2uhchyc4sw-my-padlet-is-gone"]