[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$ftmInaeSERzthHJ9BQcObv7yMnftY_wyvvV6h50ZCQ8M":3,"related-articles-lz85je2z3h-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"lz85je2z3h","Wrong password","wrong-password","Troubleshoot and resolve the 'Wrong password' error by checking your password, sign-on method, or email address.","\u003Cp>If you keep getting the \u003Cem>'\u003C\u002Fem>\u003Cem>\u003Cu>Wrong password\u003C\u002Fu>\u003C\u002Fem>\u003Cem>'\u003C\u002Fem> error message when attempting to log into your account, there could be a few different things happening:\u003C\u002Fp>\u003Cul>\u003Cli>Wrong password\u003C\u002Fli>\u003Cli>Different sign on method\u003C\u002Fli>\u003Cli>Wrong email\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>How does it happen?\u003C\u002Fh3>\u003Cp>You go to the Padlet login page and enter your email and password. You click \u003Cstrong>Log in\u003C\u002Fstrong> and get a screen that looks like the one below. You're \u003Cem>positive\u003C\u002Fem> you've entered the correct password so what is going on?\u003C\u002Fp>\u003Ch3>It \u003Cem>is\u003C\u002Fem> the wrong password\u003C\u002Fh3>\u003Cp>I don't know about you, but I don't like to be wrong. Although I can put my life on the fact that I'm entering the right password - I may be mistaken. \u003Cem>(\u003C\u002Fem>\u003Cem>Shh - no one needs to know that, in fact, it\u003C\u002Fem> \u003Cem>\u003Cu>\u003Cem>does\u003C\u002Fem>\u003C\u002Fu>\u003C\u002Fem> \u003Cem>happen from time to time\u003C\u002Fem>\u003Cem>)\u003C\u002Fem>. So, how do you remember the \u003Cem>actual\u003C\u002Fem> password? Either a miracle is performed in the moment and it magically enters your brain -- or you can make a new one!\u003C\u002Fp>\u003Col>\u003Cli>Simply click the \u003Cstrong>Forgot password?\u003C\u002Fstrong> link directly below the error message to reset it or go to \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fauth\u002Fforgot\" target=\"_blank\">https:\u002F\u002Fpadlet.com\u002Fauth\u002Fforgot\u003C\u002Fa>.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Flz85je2z3h\u002F1705180341640\u002Fxnapper-2024-01-13-16-14-05.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 1\" start=\"2\">Enter your email address and click \u003Cstrong>Request password reset\u003C\u002Fstrong>. This will send a link to your email \u003Cem>(the one you just entered)\u003C\u002Fem> that will allow you to change your password.\u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Flz85je2z3h\u002F1753902044126\u002Fxnapper-2025-07-30-15-03-01.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cdiv class=\"tip-callout\">If you do not receive the password reset link within a few minutes of requesting one be sure to check your Spam, Junk and Promotions folders. Sometimes the email will end up in one of these places. If you are still having trouble - reach out to our \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">customer support team\u003C\u002Fa> and we can help further.\u003C\u002Fdiv>\u003Ch3>Incorrect sign on method\u003C\u002Fh3>\u003Cp>A lot of users will attempt to enter their email and password and receive this error, only to later realize they initially signed up using SSO.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002Flz85je2z3h\u002F1753902634240\u002Fxnapper-2025-07-30-15-12-39.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>If your last login method was with the \u003Cem>'Log in with Google'\u003C\u002Fem> button \u003Cem>(or one of the other SSO options)\u003C\u002Fem>, you will need to use that same method to log in again. Otherwise, you can use the steps above to reset your password.\u003C\u002Fp>\u003Ch3>Wrong email\u003C\u002Fh3>\u003Cp>Many Padlet users have more than one account. Be sure you are using the email that is associated with the account you are trying to log into. If you're not using the correct email - chances are - you will receive the \u003Cem>'\u003C\u002Fem>\u003Cem>\u003Cu>Wrong password\u003C\u002Fu>\u003C\u002Fem>\u003Cem>'\u003C\u002Fem> error.\u003C\u002Fp>","zdq932aaeh",true,"2026-03-02T00:36:52.407446Z","2026-03-03T02:24:38.54671Z","en","\u002Fl\u002Fen\u002Farticle\u002Flz85je2z3h-wrong-password",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"0l43p01yk7","Why isn't my GIF working?","Troubleshoot and fix animated GIFs that aren't playing on Padlet by checking device, account, and browser settings.","why-isn-t-my-animated-gif-not-working","\u002Fl\u002Fen\u002Farticle\u002F0l43p01yk7-why-isn-t-my-animated-gif-not-working",{"id":29,"title":30,"description":31,"slug":32,"href":33},"18bg5ksc30","Exported image of padlet is cut off","Troubleshoot and fix cut-off padlet image exports by adding URL parameters or contacting support for assistance.","exported-image-of-padlet-is-cut-off","\u002Fl\u002Fen\u002Farticle\u002F18bg5ksc30-exported-image-of-padlet-is-cut-off",{"id":35,"title":36,"description":37,"slug":38,"href":39},"1lnbyace8n","Why can't I post on padlet?","Troubleshoot why you can't post on a padlet and fix posting issues by checking permissions and account settings.","i-can-t-post","\u002Fl\u002Fen\u002Farticle\u002F1lnbyace8n-i-can-t-post",{"id":41,"title":42,"description":43,"slug":44,"href":45},"2uhchyc4sw","Where's my padlet?","Troubleshoot missing padlets by checking folders, verifying account access, and contacting support if needed.","my-padlet-is-gone","\u002Fl\u002Fen\u002Farticle\u002F2uhchyc4sw-my-padlet-is-gone"]