[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fNh5BSe_rrlwfgmLDTzEVwH_2xoIWChQtLvTm2uf8Pfc":3,"related-articles-3eqa8noyp1-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"3eqa8noyp1","How do I reset my password?","reset-your-password","Reset your Padlet password by requesting a password reset link via email at padlet.com or padlet.org.","\u003Cp>Can't remember your password? Don't worry. Padlet has you covered. Here's how to reset a forgotten password.\u003C\u002Fp>\u003Ch3>Personal \u002F Team \u002F Classroom \u002F Padlet for Schools accounts \u003Cem>(at padlet.com)\u003C\u002Fem>\u003C\u002Fh3>\u003Col>\u003Cli>Head to \u003Ca href=\"https:\u002F\u002Fpadlet.com\" target=\"_blank\">padlet.com\u003C\u002Fa>\u003C\u002Fli>\u003Cli>Click or tap \u003Cstrong>Log in\u003C\u002Fstrong> and enter your email address\u003C\u002Fli>\u003Cli>Select \u003Cstrong>Continue\u003C\u002Fstrong>\u003C\u002Fli>\u003Cli>Click \u003Cstrong>Forgot Password?\u003C\u002Fstrong> at the bottom  \u003C\u002Fli>\u003C\u002Fol>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F3eqa8noyp1\u002F1700359184211\u002Fxnapper-2023-11-18-21-00-34.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Cp>You will be taken to a page where you will enter the email address associated with your Padlet account and will be sent an email where you can reset your password.\u003C\u002Fp>\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F3eqa8noyp1\u002F1741971991619\u002Fxnapper-2025-03-14-13-05-35.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003Col>\u003Cli style=\"counter-increment:li 4\" start=\"5\">Click \u003Cstrong>Request password reset\u003C\u002Fstrong>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>The link that is sent to you will expire within 24 hours. If you don't receive the email, please add hello@padlet.com to your address book and click the \u003Cstrong>Forgot password?\u003C\u002Fstrong> link again or go to \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fauth\u002Fforgot\" target=\"_blank\">https:\u002F\u002Fpadlet.com\u002Fauth\u002Fforgot\u003C\u002Fa>. Your email provider may be blocking the email. Also, be sure to check your Spam\u002FJunk\u002FPromotions folder incase it ended up there.\u003C\u002Fp>\u003Cdiv class=\"note-callout\">If you no longer have access to the \u003Cu>email address\u003C\u002Fu> associated with your account, you will need to \u003Ca href=\"\u002Fl\u002Fen\u002Farticle\u002Fwcrlb4xmrh-how-to-contact-the-support-team\" target=\"_blank\">contact Customer Support\u003C\u002Fa> for further assistance.\u003C\u002Fdiv>\u003Ch4>Error message\u003C\u002Fh4>\u003Cp>After requesting a password reset, if you receive an error message that says, \u003Cu>\u003Cem>"Sorry, your request could not be completed, please try again,"\u003C\u002Fem>\u003C\u002Fu> no worries! Typically, this is an easy fix.\u003C\u002Fp>\u003Cp>Open the password reset link in an incognito\u002Fprivate browser window by using the following combination on your keyboard:\u003C\u002Fp>\u003Cul>\u003Cli>Press \u003Cstrong>Cmd\u003C\u002Fstrong> + \u003Cstrong>Shift\u003C\u002Fstrong> + \u003Cstrong>n\u003C\u002Fstrong> \u003Cem>(for Macs)\u003C\u002Fem>\u003C\u002Fli>\u003Cli>Press \u003Cstrong>Ctrl\u003C\u002Fstrong> + \u003Cstrong>Shift\u003C\u002Fstrong> + \u003Cstrong>n\u003C\u002Fstrong> \u003Cem>(for PCs)\u003C\u002Fem>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Padlet for Schools accounts \u003Cem>(at padlet.org)\u003C\u002Fem>\u003C\u002Fh3>\u003Cp>Similarly, Padlet for Schools members need to navigate to their account address \u003Cem>(ie. easthigh.padlet.org -\u003C\u002Fem> \u003Cu>\u003Cem>not\u003C\u002Fem>\u003C\u002Fu> \u003Cem>at padlet.com)\u003C\u002Fem> and click \u003Cstrong>Forgot Password?\u003C\u002Fstrong> from the page to get a new password for their account.\u003C\u002Fp>\u003Cp>Students registered \u003Cem>without\u003C\u002Fem> an email address may request a new password through their teacher.\u003C\u002Fp>\u003Cdiv class=\"tip-callout\">The password minimum is 8 characters and the maximum is 128 characters. Numbers and special characters are advised but not required.\u003C\u002Fdiv>\u003Cp>\u003C\u002Fp>","ipie3fweot",true,"2026-03-02T00:33:06.902094Z","2026-03-02T00:33:06.900099Z","en","\u002Fl\u002Fen\u002Farticle\u002F3eqa8noyp1-reset-your-password",{"name":17,"email":18,"profile_image":19},"Rana Wilds","musicmama@wallwisher.com","https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Fother\u002F1696432467941\u002Fimg-2298.jpeg",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"0i97hobhra","Accessibility menu","Adjust Padlet's accessibility settings including keyboard shortcuts, contrast mode, reduced motion, and auto-dismiss messages for a better experience.","accessibility-menu","\u002Fl\u002Fen\u002Farticle\u002F0i97hobhra-accessibility-menu",{"id":29,"title":30,"description":31,"slug":32,"href":33},"2amj6wjed4","Notifications","Manage default notification settings, subscribe to padlet or account activity, and control push and email notification preferences.","notifications","\u002Fl\u002Fen\u002Farticle\u002F2amj6wjed4-notifications",{"id":35,"title":36,"description":37,"slug":38,"href":39},"836jrwuv9m","How do I update my account settings?","Update your Padlet avatar, email, username, and password with simple steps to personalize your account settings.","how-do-i-update-my-account-info","\u002Fl\u002Fen\u002Farticle\u002F836jrwuv9m-how-do-i-update-my-account-info",{"id":41,"title":42,"description":43,"slug":44,"href":45},"88slsagmp2","Padlet Belts","Understand how Padlet Belts work: earn points through creativity and collaboration to achieve five expertise levels.","padlet-belts","\u002Fl\u002Fen\u002Farticle\u002F88slsagmp2-padlet-belts"]