[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fUDyW-hDu1CFTQdJkJYGOswPwdJyW8uOZomyNL2bMCtA":3,"related-articles-2jpy2oato8-en":20},{"data":4},{"id":5,"title":6,"slug":7,"description":8,"body":9,"category_id":10,"published":11,"created_at":12,"updated_at":13,"language":14,"relative_url":15,"author":16},"2jpy2oato8","Access the diagnostics page","how-do-i-access-the-diagnostics-page","Troubleshoot Padlet issues using diagnostic tools on web or mobile, then contact support with results if needed.","\u003Ch3>Padlet Web\u003C\u002Fh3>\u003Cp>If Padlet isn't working correctly for you, follow these steps to troubleshoot:\u003C\u002Fp>\u003Col>\u003Cli>Visit \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fdiagnostics\" target=\"_blank\">https:\u002F\u002Fpadlet.com\u002Fdiagnostics\u003C\u002Fa> and attempt suggested fix(s), if any. Suggested fixes will be indicated with a \u003Cspan style=\"color:#f44e3b\" data-hd-color=\"#f44e3b\">\u003Cstrong>NO\u003C\u002Fstrong>\u003C\u002Fspan> next to them.\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F2jpy2oato8\u002F1700968400794\u002Fxnapper-2023-11-25-22-14-56.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003C\u002Fli>\u003Cli>If you are still unable to resolve your issue, \u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">contact us\u003C\u002Fa> and share a screenshot of your diagnostic results. We will figure it out together!\u003C\u002Fli>\u003C\u002Fol>\u003Ch3>Padlet Mobile \u003Cem>(Android or iOS)\u003C\u002Fem>\u003C\u002Fh3>\u003Cp>If the Padlet App isn't working on your mobile device, follow the steps below:\u003C\u002Fp>\u003Col>\u003Cli>Click on the \u003Cstrong>More\u003C\u002Fstrong> button (\u003Cstrong>...\u003C\u002Fstrong>) at the bottom-right side of your screen and then select \u003Cstrong>Run diagnostic\u003C\u002Fstrong>.\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F2jpy2oato8\u002F1717345164970\u002Fxnapper-2024-06-02-12-18-53.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003C\u002Fli>\u003Cli>\u003Ca href=\"https:\u002F\u002Fpadlet.com\u002Fcontact-us\" target=\"_blank\">Contact us\u003C\u002Fa> with your issue and a screenshot of your diagnostic results. We will gladly assist you!\u003Cfigure>\u003Cimg src=\"https:\u002F\u002Ffiles.helpdocs.io\u002Fxxifo1al2f\u002Farticles\u002F2jpy2oato8\u002F1700968547334\u002Fxnapper-2023-11-25-22-17-22.png\" style=\"max-height:75%;max-width:75%;display:block;margin-left:auto;margin-right:auto\" data-hd-height=\"75%\" data-hd-width=\"75%\" data-hd-align=\"center\"\u002F>\u003C\u002Ffigure>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003C\u002Fp>","oxvn2aiiv9",true,"2026-03-02T00:37:28.548752Z","2026-03-03T02:29:39.739165Z","en","\u002Fl\u002Fen\u002Farticle\u002F2jpy2oato8-how-do-i-access-the-diagnostics-page",{"name":17,"email":18,"profile_image":19},"Evan Tay","sk8erboi@wallwisher.com","https:\u002F\u002Fwww.gravatar.com\u002Favatar\u002F05b4d55a8be2bd02b0d9b0ed307bcf1c?d=mm&s=150",{"data":21},[22,28,34,40],{"id":23,"title":24,"description":25,"slug":26,"href":27},"3933026qoo","Public API","Access Padlet's public API to send posts, create comments, retrieve data, and generate personal access tokens.","public-api","\u002Fl\u002Fen\u002Farticle\u002F3933026qoo-public-api",{"id":29,"title":30,"description":31,"slug":32,"href":33},"6vwfcbtvgk","How do I reset my Apple ID?","Reset your Apple ID for Padlet by removing it from your Apple ID settings and signing in again.","how-do-i-reset-my-apple-id","\u002Fl\u002Fen\u002Farticle\u002F6vwfcbtvgk-how-do-i-reset-my-apple-id",{"id":35,"title":36,"description":37,"slug":38,"href":39},"a1epzk6pbv","Teacher's Guide: Tips to wrap up the school year","Prepare your Padlet account for the next school year by exporting, organizing, and cleaning up padlets and members.","teacher-s-guide-tips-to-wrap-up-the-school-year","\u002Fl\u002Fen\u002Farticle\u002Fa1epzk6pbv-teacher-s-guide-tips-to-wrap-up-the-school-year",{"id":41,"title":42,"description":43,"slug":44,"href":45},"chsfxo3djj","Using Padlet as a Flipgrid alternative","Create a video discussion board on Padlet as a Microsoft Flip alternative using recordings, links, and comments.","using-padlet-for-video-discussions","\u002Fl\u002Fen\u002Farticle\u002Fchsfxo3djj-using-padlet-for-video-discussions"]